COVID-19: Protecting our staff, clients, and community

Disability Rights Idaho is closely monitoring the coronavirus (COVID-19) developments and following the recommendations published by the U.S. Centers for Disease Control (CDC) and the Idaho Department of Health and Welfare. Information is rapidly evolving, and we are working quickly to identify how we can support our staff, their families, our clients and our community.

Given the seriousness of the situation, we created the following health and safety guidelines to support and protect our staff and clients. These guidelines will be in place for the foreseeable future, but we will reassess as new information emerges.

Please know we are equally committed during this time to continuing our services to protect and advocate for people with disabilities.

Starting March 23, 2020 until further notice:

  1. At this time our office is closed, however, our staff members are working. Our phone lines will remain open during regular business hours, 8:00am – 5:00pm. We accept intake calls 8:30am – 2:00pm. Please understand that we may return calls from blocked numbers, as some of our staff may be working from home.
  2. If you are an Idaho resident and are seeking assistance from our office, please contact us by phone at 1-866-262-3462. Please be aware that messages left directly on personal extensions looking for new assistance will have a delayed response – new requests for assistance should go through the intake line. You may also complete and submit the Apply for Services form on our website. We will do our best to respond in a timely manner. We appreciate everyone’s patience as we navigate these unprecedented circumstances.
  3. All in-person meetings will either be rescheduled or held by phone or video conference. We believe this is the most responsible action we can take to safeguard the health and safety of our staff while protecting the wider community.
  4. All non-essential staff travel is suspended.
  5. All staff speaking engagements and exhibiting events are cancelled. We would be glad to send our brochures upon request. Email:

For more information about the coronavirus pandemic, we recommend following the World Health Organization (WHO), the Centers for Disease Control (CDC), the Idaho Department of Health and Welfare, and your county public health department for news about your local area.

You can click here to download an information page about the virus. This information page was provided by SARTAC, the Self Advocacy Resource and Technical Assistance Center